A waste management company challenged their sourcing organization to become leading class as they were working in a tactical manner versus strategically. Our company helped this client focus on people, processes, and technology. The procurement staff was initially trained as generalists. This evolved to the resources being dedicated to specific categories and focused on upskilling the talent to experts in the space.

Processes were inconsistent across the sourcing and procurement team and we implemented standard operating procedures including a multi-step sourcing process to include competitive bidding tools. A legacy sourcing tool developed in-house was replaced with a top-tier sourcing tool that provided for historical contract management. In the first year of implementation, the sourcing and procurement team achieved unprecedented hard savings they were able to put back into the client’s budgets for use in other budgetary needs.